About the Role
8AM - 5PM
You will be involved in the day-to-day operation of the office and any administrative staff; you will be the point of contact for any customer concerns or complaints and for the customer service department.
Roles and Responsibilities
* To abide by & promote health & safety, ensuring all approved policies & processes are followed.
* The role of the Order Processor is to support our very busy Trade Waste department on a full-time basis.
* Monitor emails within the service inbox and ensure they are dealt with promptly and professionally.
* Assisting with customer inbound calls.
* Order processing and maintaining housekeeping on company software.
* Ensuring customer invoice queries are dealt with in a timely manner.
* Professional and timely communications both internally and externally.
* General office administrative duties.
* Support the operation through peaks and with holidays.
* Waste data and customer sales reporting as required.
* Do not undertake any duty for which you do not have the required permission, training, or competency.
Skills and Experience
* Previous admin experience is essential.
* Confident user of Microsoft Office applications – Word/Excel/Outlook.
* Organised.
* Excellent communicator.
* Confident and friendly.
* Knowledge of waste operations software would be an advantage.
About Us
Join us on the journey….. Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values. We’re now a group of almost 3000 people, all contributing to that growth and success.
Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future. Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, we’re safer together. We deliver our customers with a partnership approach to managing their resources responsibly. We constantly push the boundaries of innovation. What’s good today can be better tomorrow.
Beauparc is not just a company, it’s a resource recovery business. Over the past three decades we’ve grown and diversified significantly; we believe that great leadership is rooted in strong values. As leaders within this industry, we’re committed to shaping a better future for our friends, families, and communities. Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices. Exceptional customer service and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes. Take the first step today and join us on the journey…….
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