SITE VEHICLE DAMAGE ASSESSOR
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Skelmersdale
Competitive salary and good benefits package
The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth.
As a recognised industry leader, The Vella Group currently operate 16 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!
CORE DUTIES AND RESPONSIBILITIES OF A VDA:
* Create accurate right first time repair assessments.
* Maintain an excellent working knowledge of Audatex
* Develop and or maintain an excellent working knowledge of E-Scribe.
* Develop and or maintain an excellent knowledge and understanding of all insurer/customer contracts.
* Hold strong communication skills with both internal and external customers, this will include entering accurate records of actions taken and or communications made on the Company’ management system.
* Pro-active in identifying areas of improvement for the Company and its processes.
ABOUT YOU:
* Ideally have previous VDA/ estimating experience
* Have a good working knowledge of Audatex and E-Scribe.
* Able to work as a team and have excellent communication skills.
* Have great organizational skills and be effective with time management.
* Be flexible and adaptable to change.
BENEFITS FOR A VDA:
* 25 days holiday plus bank holidays
* Internal and external training
* Pension scheme and death in service insurance
* Enhanced maternity and paternity pay
* Perkbox - Access to hundreds of exclusive discounts and rewards
* MediCash - Free healthcare scheme
* Childcare vouchers or workplace nursery benefit
* Free parking
* Uniform for your role
Hours of work:
* 8.5 hour shift
* Monday to Friday
Licence/Certification:
Driving Licence (required)
Work Location:
In person