Job title:
Responsive Care Officer
Salary:
£13.00 per hour
Location:
Corsers Court, Perton
Hours:
21 hours per week, permanent
We currently have a great opportunity for a Responsive Care Officer to join our Domiciliary Care team at Corsers Court, Perton on a part-time, permanent basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a Responsive Care Officer, you will play a vital role in delivering high-quality care and support to our residents. As the primary point of contact during evenings, weekends, and bank holidays, you will support and monitor care delivery, ensuring that the dignity, rights, and independence of our clients are upheld. This role requires a proactive approach, excellent customer service skills, and a commitment to fostering a safe and welcoming environment. Join us in making a meaningful difference every day through compassionate, responsive care.
Skills and experience required:
* NVQ3 in care or equivalent (desirable)
* Experience of delivering good customer service
* Excellent written and verbal communication skills
* Is approachable, honest and trustworthy. Seeks to encourage colleagues, service users and stakeholders.
* Offers discretion and confidentiality at all times
* Promotes cooperation and commitment within a team to achieve goals and deliverables
* Earns others’ trust and respect through consistent honesty and professionalism in all interactions
* Ability to handle pressure and meeting tight deadlines
This role will work on a rota basis which will include weekends and bank holidays. A current full UK Driving Licence and access to a vehicle for business use is essential
What we can offer you
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
About us
Housing Plus Group is a leading provider of homes across a range of tenures, to meet identified housing needs. We also deliver regulated care services to help people live independently.
Our dedicated and diverse colleagues are critical to our success. We value our people and offer them challenging and worthwhile careers, providing a sense of achievement in a vital sector. It is important that we offer opportunities to inspire our people to help us to make a positive difference to our customers’ homes, lives and communities.
How to apply
Please apply online with your CV and a cover letter.
Closing date: Friday 7th February 2025 - Interviews may take place throughout the advert
* We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
* We may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.
* If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion