About the Role
Are you an experienced Deputy Shift Manager, where excellence and top quality service is your number one priority?
This is not just a Security role; it’s an opportunity to be the face of security excellence and create ever-lasting first impressions.
With the aim of guaranteeing the safety and security of our premises and personnel, this position extends beyond just maintaining security; it’s about fostering a secure and inviting atmosphere. Being a friendly face, and strong reassurance for our clients and customers on the premises.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every individual to reach their maximum potential.
If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.
Job Opportunity
* Ensuring all personnel under your supervision have undertaken the appropriate site training and are in possession of a valid SIA licence.
* Being fully conversant with all client fire, emergency, and evacuation procedures.
* Monitoring and managing the appearance, behaviours, and standards of all security personnel in line with company policy.
* Monitoring and investigating all reported incidents and accidents.
* Monitoring faults with security-related equipment.
* Being fully conversant with operational functions including access control, CCTV, detection, and alarm systems.
* Ensuring there are sufficient officers to cover designated duties.
* Ensuring health and safety procedures are followed at all times.
* Leading, managing, and motivating direct reports including goal setting, performance reviews, appraisals, performance management, coaching, training, and development planning.
* Assisting the Security Shift Manager in any other roles.
Essential Skills
The Deputy Security Shift Manager role involves 12-hour shifts, and you must be available for both day and night shifts with a 4 on 4 off shift pattern.
* Valid SIA Door Supervisor Licence.
* Valid SIA CCTV Licence.
* Fully comprehensive 5-year work/unemployment/education history that is possible to screen to BS7858.
* High levels of written and verbal communication skills.
* Competent in MS Word, Excel, and Outlook.
* Able to work independently and as part of a team.
* Must have demonstrable experience of working in a similar role in high profile/high footfall environments.
* Be punctual and reliable.
* Experience in the supervision of staff.
* Well-developed interpersonal skills.
* Able to negotiate and deal with sensitive and confidential matters.
* Adaptable and responsive to changes in priorities, plans, and schedules.