We're the organisation that looks after England's most important buildings and monuments, making sure our country's amazing history is available for everyone to enjoy. From world-famous prehistoric sites to grand medieval castles, Roman forts to a Cold War bunker, we bring the history of England to life.Overlooking the rugged Yorkshire coast, Whitby Abbey is an iconic site that attracts a very broad audience both nationally and internationally. Significant historic events have taken place at Whitby Abbey and it has also been the inspiration for many myths and legends - meaning a visit to the Abbey takes on a different meaning for different people and no day is ever the same.We are looking for a site based Cluster Manager to join our team on a permanent basis, working 36 hours per week. This is an incredible leadership opportunity for someone who is looking for the next step in their management career where you will support, develop and inspire an established management team at Whitby Abbey, Scarborough Castle, Kirkham Priory and Pickering Castle.The Benefits- Salary from £37,863, depending on relevant skills and experience.- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years- Matched pension contributions up to a maximum of 10%- Flexible hours- The opportunity to progress your career within the heritage sector- Apprenticeship opportunities- Subscriptions to professional bodies- Free access to all English Heritage sites for you and up to 6 friends / family members- 25% discount in our shops and cafes- Enhanced Maternity/Paternity/Shared Parental leave- Options to buy additional leave- An inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported- Opportunities to go to some of our great live music or history eventsWhat's more, as part of our charity bringing history to life, you'll be supported and encouraged to share your ideas, inspire others and make a difference to the way England's rich past is experienced.You will manage a high-volume visitor operation, leading a dispersed team in the delivery of consistent standards and generating profit by meeting revenue targets, controlling costs and delivering a unique and memorable visitor experience. You will maintain and develop a safe and welcoming environment to support the delivery of positive, rewarding and memorable experiences for our staff, volunteers and visitors alike.You will oversee and lead your management team in the day-to-day management of their sites - providing support, direction and guidance in order that all important financial and compliance targets are met whilst also ensuring our sites are both enjoyable and inclusive places to work and visit.To be a successful Cluster Manager you will need :- to be an effective communicator with the confidence and ability to represent your sites.- to be committed to continuous personal development.- to be able to establish and cultivate effective internal and externalstakeholder relationships.- to be able to develop a shared vision across a dispersed team.- to demonstrate our core behaviours of collaboration (how youwork with others), innovation (how you work through change,developing new ideas and ways of working) and empowerment (howyou make decisions and get things done)Find out more about us and what we do here, https://www.english-heritage.org.uk/about -us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.Everyone is welcome at English Heritage. We are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible. We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining us, you will be part of a charity that is already on an exciting journey to tell everyone's story with an inclusive working atmosphere where everyone from all backgrounds, religions and with different needs will be supported. To support this work, we have a number of EDI networks that you can join as either a member or ally. These networks include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ, Neurodivergence, Age, Disability and Gender Specific Issues.We would be delighted to hear from you if you would like to talk to us about this role before you apply, e.g. regarding workplace adjustments, working patterns, please contact Simon Bean, Head of Historic Properties at simon.beanenglish-heritage.org.uk or call 07771 814758. No agencies please.Interviews will be held in person week commencing Mon 11th November 2024 with interviews provisionally scheduled to take place on Wednesday 13th and Thursday 14th November in York. Closing date: 03/11/2024 23:59:59