About The Role
phs Group
Major Customer Account Manager
Covering South East (Field based)
We have a fantastic opportunity for a Field Major Customer Account Manager. The purpose of this role is to effectively account manage a portfolio of named major accounts (annual spend thresholds 25k to 100k)withinthe hygiene division through: -
* Supporting and meeting all customer needs on an ongoing basis.
* Driving new business sales revenue into these existing accounts to deliver individual targets.
* Retention and protection of these accounts.
* Understand the account drivers and individual needs.
* Working with the network of service personnel within PHS to create a best in class customer experience.
* To deliver against a set of agreed KPIs and business objectives in line with the Hygiene Sales Strategy.
Key Accountabilities:
1. Work with the Head of Major Accounts to protect and grow revenue from existing named Major customers.
2. Achievement of period, quarter, and annual new business targets.
3. Retention of named customers in portfolio.
4. Growth of business pool
5. Present and gain agreement from all the customers within the portfolio that ensures the customers sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and su...