Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels:
Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?
* A day off for your birthday
* Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
* Generous family friendly policies and allowances
* Teammate discount at Virgin Hotels and 20 other Virgin brands!
* Training and development including apprenticeships
* Teammate meals provided
* 4 x your salary life assurance policy
* Employee Assistance Program and Company sick pay
Your mission:
Should you choose to accept it…
If you consider yourself a hospitality professional and have a passion for making people happy with your special skills, then this job is surely for you! If you can communicate, coordinate and work well with other teammates in serving our guests, then you will have a successful career with us. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!
The Nitty-Gritty:
What exactly you will be doing…
* Demonstrate a keen interest in food and beverage by learning and retaining full menu knowledge
* Take and deliver food and beverage orders accurately whilst using your menu knowledge to offer recommendations
* Be able to recommend wine pairings for particular dishes
* Use excellent communication skills with guests and staff, including verbal, written and body language
* Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
* Clear tables and carry plates to the dishwashing area
* The Server must execute fabulous guest service in a professional manner that delivers service excellence to the guests
* Enthusiastically describe details of food dishes and beverages at the time of delivery to guests
* Be able to run your own section competently whilst supporting across the restaurant where required
* Be able to support across a variety of roles including running a section, running the pass, fulfilling host duties and more
* Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc.
* Ensure the steps and order of service are consistently followed to ensure the delivery of 5* service to all guests
* Be a team player!
Background must-have:
* Current right to work in The United Kingdom
* High school or equivalent education required.
* Preferred: at least 1-2 years’ experience as a Server in a full service hospitality establishment
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
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