Here at 20:20 Innovation Training Ltd we have an exciting opportunity in our technical team. We are looking for a Tax Adviser/Consultant to join our growing team within 20:20 Innovation which last year acquired the RossMartin business (https://www.rossmartin.co.uk/ and https://www.vtaxp.co.uk/)
Company Description
20:20 Innovation (now including www.rossmartin.co.uk and Virtual Tax Partner) provides professional training and support for accountancy firms and their teams across the UK. We are proudly working with over 2,000 firms with technical training, practical tax support, practice management, marketing content and much more. We help firms grow their client base, advise their clients, expand their service offerings and prosper in the changing environment.
You will be joining 20:20 Innovation at an exciting time of rapid growth in both our core membership offering and expanding additional services. 20:20 Innovation is a friendly place to work with a great team culture. The team have recently crystallised the core values which make us tick and these are:
· Trust and Collaboration
· Agility and Innovation
· Integrity
· Inspiring Community
Role Description
The successful candidate will provide support to accountancy firms with our Virtual Tax Partner (VtaxP) advisory service by way of answering tax technical queries and working on tax consultancy projects. Every VtaxP enquiry is different and response times vary from 30 minutes to several days of time.
Success in this role requires experience in a tax advisory environment with an understanding of the challenges of working in practice, excellent attention to detail, accuracy and strong communication skills with the ability to liaise with internal teams and external clients in a professional and collaborative manner.
We are a flexible business and this role can be either part-time or full-time. You will be able to work from home, as all our technical team work remotely, with occasional travel to our office near Solihull, Birmingham.
Responsibilities
* Providing tax advisory support via our VtaxP support service to a wide range of different clients who are mainly accountants in practice.
* Utilising strong technical tax knowledge to help clients and customers including dealing with HMRC or in obtaining optimum tax positions within the boundaries and intentions of tax legislation.
* Managing and owning client enquiries through the internal ticketing system.
* Answering tax technical queries and working on tax consultancy projects ensuring a high level of customer service through the lifecycle of the ticket.
* Working with colleagues in the tax and training teams in reviewing queries, reviewing technical training notes, providing quotes and estimates for work, responding to queries (in writing), report writing where required, assisting in developing VtaxP tax products and providing tax technical support.
* Contributing to the www.rossmartin.co.uk practical tax database and other written tax products
* Work with wider team on other tax products as required.
* Support internal teams with feedback & collaboration to ensure the best possible client experience.
Knowledge, Skills & Qualifications
* A CTA qualification is essential with membership of an additional professional body considered a plus.
* At least 2 years post qualification experience and having worked in practice.
* Experience of working in a tax advisory environment, dealing with owner-managed business’s, corporate clients and private clients.
* An interest in tax and ability to maintain and keep up to date with latest developments and interpretations.
* Experience in mixed taxes with an understanding of issues from “cradle to grave”.
* A desire to help individuals and businesses with tax, enabling them to flourish and achieve their goals.
* Proven track record of working in tax compliance and understanding the challenges of working in practice.
* Excellent attention to detail.
* Exceptional organisational skills with the ability to manage several support tickets simultaneously and to meet deadlines.
* Desire and flair for problem solving.
* Strong data-driven mindset.
* Resilient & hard working.
* Ability to prioritise and manage own time effectively.
* Ability to manage internal and external expectations on timeframes.
* Embody 20:20 Innovation’s values at all points in time and support new initiatives across the business.
* Strong IT skills; proficient user of MS Office packages.
* Flexible.
* A particular interest or specialism in tax residency issues and/or indirect taxes would be desirable.