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Shift Manager
Department: Restaurants & QSR
Employment Type: Permanent - Full Time
Location: Bognor Regis
Description
About the role
We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurants department on the resort.
Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team are in the right place at the right time to manage fluctuating guest demand while keeping operational standards and guest experience high.
You will support and coach the team to ensure they deliver a great experience and drive key targets such as add-on sales or promotions.
This is an operational guest-facing role; therefore, all non-guest facing tasks and activities will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.
This role covers a 40-hour, 5-day working week over 7 days, so flexibility is very important.
As with all roles at Butlin's, no day will be the same, and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
About You
We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellent experience.
You should have previous experience in leading within a busy restaurant, bar, or retail environment where a balance of speed and quality is important.
You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
The ability to lead, motivate, and engage your team, even during periods of high demand, is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.
Interested?
To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email careersatbutlins@butlins.com.
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