Overview
The Insignia Shade and Shutter Company requires an Office and Showroom-based Customer Service Assistant:
Combining great organisational skills and a working knowledge of Microsoft products, with a flair for face-to-face sales in our extensive showroom area. We are looking for someone who is passionate about delivering great service and good product knowledge to all our customers (training will be provided) for our large range of home and business shading products. These include Internal Blinds of all styles, Plantation Shutters, external blinds and Awnings.
Job Duties:
* Taking enquiries on the phone and face to face in the showroom
* Using electronic diaries to book appointments with customers
* Managing multiple electronic diaries and taking payments in person and over the phone
* General housekeeping duties within the office and showroom
* Using Word and Excel to create documents within the office
* Greeting showroom customers and guiding them through our choice of products available, to find the right product for their needs
The qualities we are looking for in our ideal candidate are:
Good verbal and written communication skills, reliable, with attention to detail. However, a candidate who can show intent and exceptional enthusiasm and potential for the position would be considered as full training will be provided. We are looking for somebody who can fit in with our friendly and enthusiastic team. Insignia Shade and Shutter Company does not use high pressure sales and over 85% of the customers who contact us buy from us. 70% of our business comes via repeat customers or recommendation.
Responsibilities:
* Assist with market analysis and research projects
* Support the marketing team with various tasks including copywriting and email marketing
* Utilise Adobe software for design projects
* Assist with SEO initiatives and Google Ads campaigns
* Provide general office support such as answering phones and managing correspondence
Experience:
* Previous experience in an office and showroom environment is desirable
* Familiarity with Adobe software is advantageous
* Knowledge of SEO principles and Google Ads is a plus
* Strong organisational skills and attention to detail are essential
* Ability to work collaboratively in a team environment
* Leadership skills would be beneficial for this role
Job Type: Full-time
Pay: From £24,000.00 per year
Experience:
* Digital marketing: 1 year (preferred)
* Marketing: 1 year (preferred)
Work Location: In person
#J-18808-Ljbffr