Staycity Wilde Aparthotels is seeking a Night Reception Team Member to join our Reception team on a full-time, permanent basis. We offer a highly competitive salary. Previous hotel reception experience is required for this role.
Hours of Work:
The successful candidate will be expected to work shifts covering weekends.
Benefits
What we offer:
* Opportunities to build a career with Staycity
* Personal and professional development
* Flexible working hours
* Incentive schemes
* Discounted rates for overnight stays for you, your family, and friends
* 50% discount on food
* Free gym usage for you and one guest
* Language lessons
* Long service awards
* Refer and earn scheme - minimum £/€250 for successful referrals
* Taxsaver commuter scheme
* Access to employee assistance and wellbeing services
* Earn up to an additional £/€1 per hour for each month we meet guest targets, with nine additional prizes of £999 awarded at year-end
Key Responsibilities:
- Ensure the safety and security of our guests during their stay
- Act with integrity and understand how you can contribute to the hotel's success
- Deliver excellent customer service that exceeds expectations
- Show initiative to improve and demonstrate care by prioritizing colleagues and guests
- Oversee hotel operations to provide efficient service, handle problems, promote team performance, and adhere to policies and procedures
Ideal Candidate:
- At least 1 year of experience at the front desk in a similar property
- Commitment to high standards of customer care
- Experience using Opera property management system
- Excellent communication and interpersonal skills
If you believe you are the right fit for this role, please click ‘apply’ now! We look forward to hearing from you.
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