Job Title: Customer Support Administrator Salary: £26,000 to £28,000 per annumLocation: HatfieldContract: Permanent, full-timeHours: Monday to Friday – 7.30am to 16.30pm
COMPANY PROFILE
Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment.
They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You’ll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you!
SKILLS REQUIRED
* 2+ years in Customer based roles
* Excellent communication skills over the phone and email
* Good numeracy skills
* Strong IT skills, excellent working knowledge on Excel
* Full UK licence to get to the location
* Experience within Project Coordination is desirable
RESPONSIBILITIES
1. Deliver exceptional customer service and act as a brand representative.
2. Manage incoming and outgoing calls, including project follow-ups.
3. Oversee the entire order process, from handling inquiries to coordinating deliveries.
4. Provide support to customers, sa...