Fleet Administrator / Main Dealership
Start: ASAP
Location: Cheltenham, GL51 9
Pay: £12 per hour
Contract End: 31st December 2024
Hours: 40, Monday to Friday
Job Overview:
Provide first class support to our business while working with one of the World's leading brands. You will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set and compliance standards.
What you'll do day to day:
1. Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
2. Preparation and onward delivery of the fleet vehicle to the agreed standards.
3. Ensuring training and knowledge is updated in line with the vehicle model changes to carry out accurate vehicle handovers to all logistical suppliers.
4. Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
5. Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi), and our Fleet stock and orders system (Salesmaster / Fleetbase).
6. Order delivery Packs and advise customer when the vehicle is enroute to site.
7. Book PDI with the Service department.
8. Book delivery with a view to minimising costs, whilst operating within the customer's SLA.
9. Ensure all administration tasks are completed in a timely and accurate manner.
Helpful skills and qualifications:
1. Incredible customer service skills.
2. Self-motivation and highly organised.
3. Excellent communication skills, verbal and written.
4. Previous experience in a sales admin role.
5. Computer literacy.
6. A fantastic coping strategy to work under pressure.
7. Customer always at heart.
You don't need to love cars to work with us; you just need to share our mission to create outstanding and trusted experiences for our customers, partners, and people.
If this vacancy is of interest to you, apply now and a member of our resourcing team will be in touch.
Alternatively, you can send your CV directly to (url removed).
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