Room Attendant ***luxury hotel in Edinburgh ***
Incredible benefits
We are looking for a Room Attendant to
join our family on a full time basis. We are looking for someone with previous experience as a room attendant / cleaner with excellent communication skills and strong attention to detail who is able to work independently. This position reports to the Head Housekeeper.
Location: 100 Princes Street, Edinburgh
Employment Type: Full-time
Working Pattern: Shift work (5 days on, 2 days
off) for this position we are recruiting for a day cover and and evening cover.
Salary: £25,397 per annum/ up to £30,000 including service charge
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.
100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Key
Responsibilities of a Room Attendant:
* Ensuring all guest beds are made
to the highest standards of comfort and cleanliness.
* Vacuuming carpets and floors in
guest rooms, corridors, and public spaces to maintain a clean and tidy
environment.
* Wiping down and disinfecting all
surfaces in guest rooms, including tables, countertops, and furniture, to
maintain hygiene standards.
* Thoroughly cleaning bathrooms,
including toilets, showers, sinks, and mirrors, and replenishing necessary
toiletries like soaps, shampoos, and towels.
* Identifying and reporting any
maintenance issues in guest rooms, including faulty appliances or damaged
fixtures.
* Ensuring that all cleaning
supplies and amenities are well-stocked and in good condition, and requesting
replenishments as needed.
* Responding to any guest requests
regarding additional services or amenities with efficiency and a friendly
attitude.
What are we looking for?
* Previous experience as a Room
Attendant or Cleaner, preferably in a luxury hotel or similar environment, is
essential.
* A strong attention to detail and
the ability to spot even the smallest areas that need cleaning or organizing.
* The ability to work
independently, prioritize tasks, and stay organized without direct supervision.
* Excellent communication skills,
with the ability to interact professionally and courteously with guests and
colleagues.
* Ability to manage time
effectively and complete tasks within required timeframes without compromising
on quality.
* A positive attitude with the
ability to collaborate with colleagues and work effectively in a team
environment.
What’s in it for you?
* Holiday
allowance starting at 20 days and increasing with length of service up to
27 days + 8 bank holidays
* Excellent
service charge added to your salary every month.
* Professional,
award winning learning and development opportunities from day one.
* Fantastic
recommend a friend and family bonus scheme worth up to £600.
* Enhanced
paid maternity leave & paternity leave.
* 50%
off on food and 25% off on beverages in any Red Carnation Hotels F&B
outlets.
* Discounted
accommodation rates at Red Carnation Hotels worldwide.
* Two
paid volunteering days each year, because we care about our community
Access to immediate Employee Assistance Programme, because we care about
our employees.
* Vibrant
hotel recognition events every month and hotel-based incentives (Employee
of the Month / Manager of the Quarter).
* Social
and team building events per hotel.
* Global
Employee Appreciation Party, where we get to celebrate our incredible
teams.
* Free
meals on duty.
* Complimentary
uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities
Employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.
We electronically scan and store a copy of your
passport/visa and/or ID card to gain a clear indication of the authenticity of
the document and establish the ‘Right to Work’ in the UK.