Job Description
About the Company:
Our client is an established and dynamic IT services provider based in Oldham with 14 years of success, specialising in supporting businesses across various industries such as healthcare, construction, and education. They're on the hunt for a Junior IT Support Specialist to join their growing team. This is not just another support role - it's an opportunity to make a meaningful impact and help bring positive change to their clients, including charities that are doing important work. You'll not only develop your technical skills but also gain exposure to exciting new projects like cyber security, server installations, and more.
The Ideal Candidate:
They're looking for someone with some IT helpdesk experience, but more importantly, someone who's passionate about delivering excellent customer service and strong troubleshooting skills. If you're a social, friendly, and confident communicator who enjoys client-facing roles, this could be the perfect fit. The role requires a driving license and a car, as there will be visits to client sites, where you'll get hands-on experience.
The Role:
Your days will be varied, keeping you engaged with both technical support and project work. Here's a glimpse of what you'll get up to:
* Helpdesk Support: Resolve both software and hardware issues, providing top-tier support to internal and...