Cafédirect have an exciting opportunity for a Quality Lead to join their team at their Roastery in Meltham. They have been working directly with small-scale farmer cooperatives for over 30 years to create a truly sustainable and ethical business. It’s our long-term partnerships that make life better for our partners and a better cup of coffee. We provide trade for small-scale farmers and deliver impact through our unique model: fair prices, equitable social and environmental premiums and investing in Producers Direct, a non-profit enterprise led by farmers for farmers. Our responsible growth also sets an example to others about how business can be a force for positive change. Working Hours & Benefits: 8:30 – 5:00 – (Mon – Fri) Onsite 21 days annual leave per year statutory bank holidays (rising to 25 days annual leave with service) Stakeholder pension scheme Annual leave purchase scheme 1 x wellbeing day per annum Discount on Company Products Edenred Discount Platform This role is perfect for an experienced quality professional and coffee lover to join our business. The role will have the expertise and provide management support to achieve and maintain the highest possible standards of food safety, quality and legality within the roastery and distribution warehouse. It is a hands-on role that will assist the Coffee Programme Team in the day to day running of the department. Key Accountabilities Manage the food safety and quality management system at the Roastery in Meltham Ensure compliance with food safety, certifications, legal and best practice requirements at Meltham site Completion of customer quality and technical documentation, and maintenance of technical systems Ensure all products are manufactured in line with good manufacturing practices and food safety legislation Identify the root cause of non-conforming product, processes and procedures and implement the necessary corrective/preventative actions. Create and maintain up to date specifications for manufactured goods Working with the Coffee Program Manager to monitor and maintain the technical and quality aspects of the blends and roast profiles within the Roastery. Support QAC in maintaining specifications for all raw materials, packaging, and bought in finished goods. Ensure all internal and external audits are completed at the required frequency with the necessary corrective and preventative actions taken. Support the business on external audits outside of quality function (e.g. SMETA, Carbon Mapping) Approval of artworks with the Technical Manager, ensuring they are fit for purpose, and all production requirements are considered. Manage FT, Organic, RFA, customer approvals Support the business in the implementation of the Gold Standard, with focus on packaging, production, and raw materials Provide direction, support and on-the-job/ internal training to production operatives and site teams on quality, food safety and hygiene when required. Preparation of reports as required Provide quarterly feedback on supplier non conformances, and any reoccurring product issues Person Specification Degree in a scientific or technical discipline Minimum of 3 years technical experience in industry or retail, including HACCP L3 Qualification Recent working experience of BRC and HACCP standards and food, packaging and waste legislation Experience with UK retailers and foodservice specifications systems Desire to work in an ethical trading environment Auditing experience Desirable Hot beverage industry experience Recent working knowledge of Fairtrade and Soil Association standards Experience of working with international supply chains