We are currently recruiting a Workshop Administrator for a family-run company based outside Ballygawley. This second-generation business has a reputation for quality and excellent customer service, which they are keen to strengthen by adding an additional member to the aftersales team.
About the role:
1. Be a reliable and efficient point of contact for customers, ensuring excellent customer service through communication and customer satisfaction.
2. Welcome all customers to the department, organise department bookings for service, assist the Parts function, including ordering parts and stock control, and deal with customer requests and phone calls.
3. Promote the service and parts facilities to encourage repeat custom, ensuring that the customer is dealt with professionally every time.
4. Co-ordinate with the Sales teams, Workshop, Parts, and Service.
5. Create customer invoices and handle payment transactions.
What you need to bring to the role:
1. At least 2 years of experience in a similar role.
2. Basic computer skills.
3. Knowledge of vehicle parts would be advantageous.
4. Ability to prove and demonstrate your experience of high levels of customer satisfaction.
5. Excellent organisation, time management, and teamwork skills.
6. Professionally presented and possess a good work ethic.
7. A full driver’s licence as driving duties are involved.
For more information on this role, please contact Pauline Haughey on 02887440033.
#J-18808-Ljbffr