Customer Interaction Specialist (Call Center Agent - Uncapped Commission) at EE
About the Role
Location: Newcastle upon Tyne
Employment Type: Full Time
Salary: £12,535.47 rising to £12,834.13 after 8 months plus uncapped commission
Start Date: February 2025
Shifts:
Saturday | Sunday
Week 1: OFF | 9:00-14:20 | 9:00-14:20 | 9:00-14:20 | 9:00-14:20 | OFF | OFF
Week 2: OFF | 9:00-14:20 | 9:00-14:20 | 9:00-14:20 | OFF | 10:55-16:15 | OFF
Long Description
Why this job matters:
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Whether you have a wealth of life experience in building relationships or negotiating daily occurrences, you possess transferable skills to succeed in a sales advisor role with EE. We’ll provide training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discussing the right products for them. Why not use your skills and join our Sales Team in Tyneside?
We understand that life never stands still, and this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to ensure you don’t miss important appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, along with the option of occasional home working.
What’s in it for you?
1. A competitive starting salary of £12,535.47 rising to £12,834.13 after 8 months, plus incentives and bonuses.
2. Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
3. Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
4. Season Ticket Travel Loan – providing you the funds to pay for your travel to and from work upfront, making a difference where it counts.
5. Volunteering days, so you can give back to your local community.
6. Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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