Job summary
The Norfolk & Waveney Specialist Services Care Group are looking to recruit a friendly and experienced Clinical Support Team Administrator to support the Under 18's Eating Disorder Service on a 12-month fixed term contract to cover maternity leave. This would suit somebody who is outgoing and confident, with the organisational skills to manage their own workload to support the needs of the service.
Main duties of the job
Duties will include:
1. Consultant support - including dictations, diary management and liaising with patients and their families plus external stakeholders.
2. Clinical Admin Support - processing referrals, maintaining patient records, generating letters, taking and distributing minutes, monitoring and completion of tasks in the team inbox.
3. Reception cover duties.
You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and patient experience. Customer service skills and full administration experience will be essential for this role. The post holder will also be expected to attend meetings as required, including the creation of agendas, taking accurate notes, and producing minutes to a high standard, following up on any actions as necessary.
A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as full training will be provided. Diary management and minute taking skills are also essential.
It is important to read through the Person Specification within the Job Description and provide evidence against all essential criteria when completing the application.
About us
This is an exciting time of Transformation of Mental Health Services in Norfolk, which has created opportunities for services to recognize and consolidate what they are doing well, and to drive creativity to radically change service delivery. These changes are driven by the needs of local communities, with the aim of embedding Mental Health Services within the community and truly bringing the expertise to where it is needed.
Do you have the passion, ambition, and creativity to help us to reach our ambition to develop our Services? This could be your first step into developing a career within the NHS; we are passionate about Continuous Personal Development (CPD) and encourage our staff to progress within their chosen career pathway. We offer a range of qualifications, on-the-job learning, and training that could support your future aspirations.
If this sounds like something you would be interested in then we would love to hear from you!
Person Specification
Qualifications
* NVQ 3 Business Administration or equivalent or working towards
* Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
Experience
* Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
* Working on own initiative with minimal supervision.
Knowledge
* Maintaining administrative / secretarial systems
* Working knowledge of Microsoft packages or equivalent.
Other
* Able to work flexibly across a range of different sites/offices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the relevant website.
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Hellesdon Hospital
Drayton High Road
Norwich
NR6 5BE #J-18808-Ljbffr