Job description
Receptionists play a key role, by being the first point contact for Yorkshire and the Humber Probation Service. Greeting people on probation and visitors professionally both face to face, via telephone and email, logging their arrived and departure, ensuring the appropriate member of staff is notified. Receptionist also provide vital administrative functions to delivery units in accordance with service policy and producers.
This role will involve some late night and weekend working.
If you are successful in the recruitment process and join the Probation Service, your starting salary will be £23,250. The Probation Service offers the opportunity for annual pay progression. To be successful in this role:
· You’ll love learning new things and can adapt to meet the needs of our organisation.
· You’ll be prepared to use your own initiative and enjoy working as part of a team.
· Multitasking will be second nature, ensuring tight deadlines are met.
· You’ll use Agile methodologies and promote a culture of continuous improvement.
· You will be at ease working closely with other teams collaborating across diverse business areas with a range of people.
Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency ‘Visor’ system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks.