Engineering focused Project Manager / PMO
Role: Customer Focused Project Manager / PMO lead
Sector: Engineering background essential
Location: Tadworth, Surrey
Onsite work: Must be onsite min 3x days per week
Salary: up to £70,000
Travel: There will be some travel required to customer sites approx 25% of your time, therefore a full valid UK driving licence is essential.
Job Purpose:
This Customer Success Project Manager role is for a seasoned project manager who may be looking to move into a PMO role in the future. Your role is to have overall responsibility for ART Sewer, Point Colour and Customer Framework projects and responsible for the customer journey including building relationships overseeing and managing the key implementation activities, onboarding, expanding, and renewing of projects.
Your Daily Role:
1. Lead all the other project managers.
2. Deliver all aspects of our project delivery from costing, forecasting, planning, resource, implementation, delivery, budgets.
3. Ensure that project technical scope, costs, quality, time parameters are managed and updated throughout project life cycle and ensure gross margin budgets are achieved.
4. Ensure processes for delivering contractual obligations are in place and being followed.
5. Act as a champion for our customer, monitoring data, driving SLA performance, creating added value.
6. Ensure that work carried out meets documented quality, health and safety and environmental standards. Always strive for continual improvement.
7. Identify and manage potential risks and issues within the project implementing appropriate mitigation strategies with clear accountability and ownership to the teams and communication to key stakeholders.
8. Conduct post-project evaluations to identify areas for improvement and implement lessons learned.
9. Foster a collaborative and positive team environment, promoting continuous improvement and professional development.
You will be targeted against:
1. Number of assets/deployments under management and continuous customer engagement/progress review and health check meetings.
2. Able to cross-sell (account revenue growth), drive renewal and expansion rates.
3. Delivering on KPIs set against each project.
Key Skills:
1. Degree in management, technical or engineering field.
2. Able to manage multiple projects and be hands-on.
3. Must have experience leading other project managers or teams.
4. Prince 2 Practitioner level or other project management skills/certification.
5. Fluent in English (verbal and written); additional languages an advantage.
6. Demonstrated use of process improvement techniques an advantage.
How to Apply:
Please send a CV to (url removed).
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
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