Job summary If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. we are unable to sponsor if you do not have 2 years NHS experieince at band 3 or above If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid band 2 until completion. (we cannot offer sponsorship for New to care applicants) Please note this advert will close when sufficient applications have been received We have an opportunity within our Emergency Department Team for a Health Care Assistant role. You will be responsible for delivering care for a range of patients presenting with varied complaints under the direction of the qualified nurse. Ideally You will have some experience in the acute setting Main duties of the job The HCA role is responsible for the delivery of care to patients in the Emergency Department setting. Stocking and cleaning of department, working within the multidisciplinary team. Ability to follow instructions but also ability to use own initiative in the delivery of patient care The post holder will support the clinical team in providing quality care to patients acting under the direction of a registered nurse. About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented Full Job Descriptions can be found in the adverts supporting documents Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply. From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months) Date posted 09 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum pro rata (band 2 if new to care) Contract Permanent Working pattern Full-time, Part-time Reference number C9439-2425-1343-2 Job locations University Hospital Of North Durham North Road Durham DH1 5TW Job description Job responsibilities To assist in the assessment of patients attending the department via ambulance and other routes. To provide care to patients depending on their needs under the direction of the Qualified Nursing staff. To demonstrate competence in the accurate recording of routine clinical observations. To recognise abnormal recordings or signs of change in a patients condition and report changes to a registered nurse. To assess patients level of dependence in meeting personal care needs and give appropriate assistance (includes hygiene, mobility, nutrition, elimination and comfort). To assist patients to eat and drink in a sensitive and supportive manner. To accurately record information on patient food charts and fluid balance charts, reporting concerns to a registered nurse. To carry out clinical skills relevant to the ward/department and patient group (eg phlebotomy, ECG recording, simple dressings). To assist clinical team with data entry, filing and maintaining accurate documentation of care. To assist in escorting, transferring and discharging patients and the area is prepared for the next patient. To ensure treatment rooms and ward areas are adequately stocked and tidy. To ensure the non- clinical To participate in clinical supervision. To assist in resolving conflict by responding to concerns and complaints in a positive manner. To attend mandatory and role specific training to the role Job description Job responsibilities To assist in the assessment of patients attending the department via ambulance and other routes. To provide care to patients depending on their needs under the direction of the Qualified Nursing staff. To demonstrate competence in the accurate recording of routine clinical observations. To recognise abnormal recordings or signs of change in a patients condition and report changes to a registered nurse. To assess patients level of dependence in meeting personal care needs and give appropriate assistance (includes hygiene, mobility, nutrition, elimination and comfort). To assist patients to eat and drink in a sensitive and supportive manner. To accurately record information on patient food charts and fluid balance charts, reporting concerns to a registered nurse. To carry out clinical skills relevant to the ward/department and patient group (eg phlebotomy, ECG recording, simple dressings). To assist clinical team with data entry, filing and maintaining accurate documentation of care. To assist in escorting, transferring and discharging patients and the area is prepared for the next patient. To ensure treatment rooms and ward areas are adequately stocked and tidy. To ensure the non- clinical To participate in clinical supervision. To assist in resolving conflict by responding to concerns and complaints in a positive manner. To attend mandatory and role specific training to the role Person Specification Special Requirements Essential Self-motivated and able to motivate others Excellent communication & interpersonal skills Reflective practitioner Ability to work in a busy and varied work environment and respond to change Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Personal Attributes Essential Good interpersonal skills Able to engage and build effective relationships at all levels Understanding of the role of HCSW Able to work as part of a team Knowledge and understanding of the need for confidentiality Qualifications Essential Relevant NVQ Level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Special Skills & Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership Ability to plan own work. Ability to work calmly under pressure Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Person Specification Special Requirements Essential Self-motivated and able to motivate others Excellent communication & interpersonal skills Reflective practitioner Ability to work in a busy and varied work environment and respond to change Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Personal Attributes Essential Good interpersonal skills Able to engage and build effective relationships at all levels Understanding of the role of HCSW Able to work as part of a team Knowledge and understanding of the need for confidentiality Qualifications Essential Relevant NVQ Level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Special Skills & Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership Ability to plan own work. Ability to work calmly under pressure Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name County Durham & Darlington NHS Foundation Trust Address University Hospital Of North Durham North Road Durham DH1 5TW Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)