Exciting careers.
At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Contract Manager to join our team and play a key role in driving excellence and innovation in Ireland.
What You'll Do:
* Build and develop effective relationships with key stakeholders &/or customers and be comfortable working across all levels, ensuring excellent customer service to meet contract expectations and demands.
* Support the overall delivery of FM operations in terms of contract delivery, M&E services, legislative compliance, and contractor management.
* Achieve Key Performance Indicators and Service Level Agreement targets, ensuring consistency across the range of service and attend relevant meetings with Stakeholders to monitor service delivery standards.
* Line management responsibility for service managers.
* Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial commitment, and maximise revenues and optimise overall expenditure across the contract.
* Build relationships with Service partners and attend regular planned meetings where appropriate and ensure full co-operation as and when required.
* Encourage, motivate & develop site based managers and teams, monitor progress, undertake performance reviews.
* Oversight of FM management systems for site based operations to ensure that jobs are appropriately logged and reported.
* Oversee the resourcing and managing of project works including, but not limited to, equipment up-grades and building and M&E asset replacements.
* Ensure the cultivation of innovation and best practice and share across the wider business unit.
* Key team member of Emergency Response Team, Incident management team / Business Continuity & Recovery Plan, along with being obtainable via phone 24/7.
* Manage multiple contractors / vendors & vendor procurement processes to deliver services on time and within budget & in accordance with agreed procurement guidelines.
* Implement and manage safety procedures to ensure the provision of a safe & secure working environment.
What You'll Bring:
* A third-level qualification in Engineering, Building Services Management, Facilities, or a related field, along with a recognized facilities management professional qualification.
* Strong people management, coaching, and leadership skills, with the ability to influence change and drive performance improvements.
* Must be able to satisfy Garda checks
* Previous experience in management of FM Contracts and demonstrated ability to influence change where required, along with customer facing attitude and excellent team building / people management skills.
* An understanding of basic technical aspects of FM (HVAC, Fire Protection system, Mechanical & Electrical systems, BMS system).
* Proven capacity to understand and interpret commercial contracts and an intelligent approach and relevant experience to performance monitoring.
* Excellent communication, problem-solving, and organizational skills, with the flexibility to adapt to changing situations and the ability to manage multiple projects simultaneously.
* IOSH / NEBOSH Qualifications and BIFM / CIBSE Membership (or other accredited bodies).
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
* Unlimited access to an online platform offering mental health and wellbeing support.
* An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
* Access to a 24hr virtual GP Service
* The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
* Save for your future by becoming a member of the Mercer Aspire Pension Plan
* Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, includinga variety of learning and development tools.
* Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Ready to be part of something greater?Apply today and start your journey with Sodexo!
Friendly customers. Vibrant communities. Exciting careers.
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications