Business Analyst (Retail) Apprentice- Level 4
We are recruiting for a Business Analyst Apprentice to start in September 2025. As an apprentice, you will learn how to investigate and troubleshoot, gather requirements for critical business change, develop impact assessments, consider and mitigate risks, define gap analysis and more.
Start date: 1st September 2025.
Base Location: Hybrid - Walnut Court Swindon.
Working hours: 36 hours Monday- Friday.
Programme Length: 18 months.
Training provider details: You'll complete your apprenticeship through Firebrand Training Limited via a mix and blend of online/virtual learning and periodic residential block release at their dedicated training centre in Wyboston Lakes, Bedford where accommodation will be provided.
Qualification you will obtain: Level 4 Business Analyst Apprenticeship Standard.
Entry Requirements: C or 4 and above in English and Maths or FS Level 2 Eng/Maths, a Level 3 qualification (apprenticeship or BTEC in a relatable subject) or relevant experience and/or an aptitude test. Don't worry if you don ' t have your grades yet, if you are due to sit your exams this year, we still want to hear if your predicted grades meet our requirements.
For other immediate demands: A driving license is not essential, but you must live within a 30-minute commute to Walnut Court- Swindon.
Application Process:
1. Step one: Click apply and you will be asked to complete a short online application where we ask for basic information about yourself, your current qualifications/ predicted grades and why you want to apply for this apprenticeship.
2. Step two: You will be sent a short online assessment; please make sure you are in a quiet environment and have given yourself enough time to complete it.
3. Step three: You will be sent a link to book a telephone call with a member of our Resourcing Team; this is a chance for us to get to know you better and where we will check if you are eligible for the apprenticeship.
4. Step four: If you are successful in our screening process, you will be invited to an in-person assessment which will include a group exercise and a competency-based interview.
Assessment Centre Dates: Assessments will be held in April and you will be invited for a morning or afternoon session.
If you need additional support at any stage of the application process, then please let us know by contacting EarlyCareers@thameswater.co.uk.
What you will be doing as a Business Analyst (Retail) Apprentice- Level 4:
You will be working closely with our Controls function to understand how we help shape business processes by looking for system enhancements for implementation, creating incidents to stabilize systems, and collaborating with our Retail teams to roll out improvements and changes.
Daily responsibilities will include learning to:
* Carry out detailed requirement workshops with business stakeholders to ensure strong communication.
* Translate business requirements into strong technical requirements, ensuring design solutions cover business requirements.
* Support in the updating and creation of process documentation, including process maps and Standard Operating Procedures.
* Stress test processes to find errors, gaps, and improvement opportunities.
* Contribute to the structured root-cause problem-solving sessions and drive creative thinking within the team.
* Execute reporting and analyzing data to identify patterns and solutions.
What you should bring to the role:
* Have a real drive and motivation to manage your learning and working life.
* Be a logical thinker and have a passion for technology and finding out how things work.
* Be focused, well organized, have excellent time management skills, and have the dedication to succeed.
* Have great teamwork skills but also be able to work independently, putting customers at the heart of everything you do.
* Communicate effectively and be able to challenge when a problem arises.
* Be a champion for Health & Safety within the workplace for both you and your colleagues, helping us maintain our great reputation.
* Be ready to apply everything you learn in your day-to-day role and any projects outside of this.
Why become an Apprentice at Thames Water?
We are offering training, qualifications, real-life experience and the opportunity to "Earn while you learn" on top of:
* Competitive starting salary of £21,500.
* Annual Leave: 24 days holiday increasing to 28 days with length of service. (Plus bank holidays)
* Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
* Personal Medical Assessments: Open to all once a year.
* GymPass: a free fitness plan and access to several well-being apps for you and up to three family members.
* Cycle to work scheme: always on and up to £3,000 save money, get fit and help protect the environment.
* Wider benefits scheme: including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.
Working at Thames Water:
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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