We are currently looking for an experienced Business Development Manager (Contact Centre OR Saas) to join a fantastic, well-established business based in Glasgow, Scotland.
The successful candidate will be tasked with generating appointments at director level for yourself & the BD team to convert. The candidate will be target-driven, bright, confident, and have a keen interest in technology.
Key Responsibilities:
* Working with the business to target the right new clients for their Contact Centre business.
* Following up on internal and external leads to move them from enquiry to appointment.
* Working towards set Business Development KPI’s.
* Provide first-class customer service to potential new customers and portray the company in a positive manner at all times.
* B2B pipeline development engaging new prospective customers.
* Pipeline management.
* Working to business targets.
* Ensuring a fantastic customer experience, customer journey & onboarding process.
Key Skills Required:
* Excellent client engagement & client development.
* High volume outbound calling approaching new logos.
* Proven sales experience within a target-driven environment.
* Ability to organise, prioritise and manage workflow ensuring financial sales objectives are delivered/achieved.
* Demonstrate the ability to consistently work towards and exceed expectations/targets.
* Exceptional interpersonal skills to engage clients, business owners and colleagues.
* Ability to use own initiative to manage own performance & understand BD KPI’s and adhere to them.
* Experience in B2B business pipeline development.
* Strong influencing/negotiation skills.
* Great rapport building.
* Highly motivated with the ability to work to target.
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