Description This position is potentially available in any EMEA Corp offices ( London, Manchester, Paris, Madrid, Barcelona, Milan, Berlin, Munich, get in touch with your recruiter for more information ) The Senior Program Manager EMEA S&LP, is responsible for ensuring that their area of responsibility efficiently and effectively provides security services and asset (lives, buildings, equipment, data, & professional property) protection through design of physical infrastructure and processes across EMEA End-End Secure Network. The Senior Program Manager is supporting the operations organization: Working with the Operational teams as well as cross-functional teams throughout the organization. They will be instrumental in propelling network wide projects to effect continual improvements in business goals, productivity and development of Loss Prevention within the company. The Senior Program Manager is field based. They will be required to engage with, and influence global-, regional- and local business senior leadership. Key deliverables Subject matter Expert for End to End Secure Network to ensure the security of the products within the Amazon Supply Chain Key Responsibilities include: - Work with cross functional teams to develop and deploy specific programs to motivate associates and staff to comply with policies, programs, standards and guidelines - Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner - Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate - Develop action steps to support internal customers in resolving identified issues and mitigating risks, including identified certified contractors who resolve physical security system issues - Develop business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes - Handle a high volume workload and in fast pace, complex, changing environment - Organise complex data streams and identify meaningful, actionable trends Basic Qualifications - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in program or project management Preferred Qualifications - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience leading process improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.