Hourly Rate: £14.09
Position: Cleaning Supervisor
Experience required
Working Hours: Monday-Friday 5pm-8pm
Location: Manchester City Centre
Contact: Steve Call/Text 07763 528224
The main purpose of this role is to support the Site / Account Manager by ensuring the site is supervised efficiently and effectively and that the specified cleaning standards are met and maintained.
Key Responsibilities:
* Support and assist your Site / Account Manager in their duties.
* Ensure cleaners are trained and records are maintained effectively.
* Ensure any site regulations and Company policies are adhered to.
* Liaise with customers/clients as required.
* Undertake own cleaning duties and cover cleaning as required.
* Supervise employees to ensure specified cleaning and work standards are maintained, highlighting issues to the Site / Account Manager.
* Welcome, induct, and train new/relief cleaners, ensuring they understand their roles and complete training records.
* Check attendance and time-keeping of employees; notify Site / Account Manager of relief requirements and any failures to adhere to reporting procedures.
* Ensure all staff wear the correct company uniform, are polite, and represent Churchill positively.
* Inform Account Manager of any vacancies and support in appointing cleaners.
* Update and check site communications book daily and take action as requested.
* Complete and submit required paperwork on time, i.e. timesheets.
* Order cleaning materials and ensure they are available on site.
* Supervise and coordinate periodic project work and any additional work as required by the client.
* Assist with monthly quality audits and take corrective action as necessary.
* Ensure you are aware of site folders and that they are up to date.
* Assist and support the Site / Account Manager in their duties and undertake any additional duties.
* Undertake training as necessary and appropriate.
* Any other reasonable request/duties as required by the client/company.
Health and Safety:
* Take reasonable care of your own health and safety.
* Take reasonable care not to put others at risk by your actions.
* Report any injuries, strains, or illnesses suffered as a result of work activity.
* Inform Churchill of any changes that may affect your ability to work.
* Cooperate with Churchill to receive necessary training for safe work activities.
* Ensure staff receive quality induction to safely carry out their duties.
* Ensure equipment is serviced and maintained in a safe condition.
* Ensure accidents, incidents, and ill-health arising out of work are reported and recorded.
* Ensure work areas are regularly inspected for unsafe conditions.
* Ensure sub-contractors have the correct method statement and risk assessment.
* Regularly monitor and review health and safety arrangements with management.
* Be aware of individual and reporting staff’s responsibilities regarding health and safety.
* Responsible for the safe use and care of equipment and materials.
Person Specification:
* Contribute to the development and implementation of Churchill’s ethos.
* Work in accordance with Churchill’s policies.
* Live within commuting distance of the site and travel to other local sites as requested.
* Able and willing to work unsocial hours as necessary.
* Compliance with safety requirements for operatives.
* Maintain effective relationships with team members and customers.
* Previous supervisory experience in the cleaning industry is preferred but not essential.
* Experience in providing exceptional customer service.
* Demonstrate initiative and the ability to multi-task under pressure.
* Willing to work independently or as part of a team.
* Effective communicator with good understanding and speaking of English.
* Able to lift and carry heavy equipment.
* Flexible approach to work and able to prioritize workload.
* Takes responsibility for own work and demonstrates initiative.
Skills and Abilities:
* Experience of working within a client-facing environment.
* Experience of cleaning duties (desirable).
* Experience of supervising.
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