Retain and manage existing customer relationships.
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• Receive customer orders/artwork/information.
• Provide accurate information for estimating, production, reprographics, and technical departments.
• Create Job bags for production following strict process controls.
• Distribute accurate information internally and externally to fulfil customer requirements.
• Customer liaison regarding price, lead-time, and delivery.
• Stock management.
• Critical delivery date management.
• Raise purchase orders for raw material and outwork services.
Account Executive / Sales Order Processor
- Print Job Requirements Previous experience in Customer Service and a passion for delivering excellent levels of care as this is very important for our brand and our customers.
• Previous experience in a print environment • A confident communicator and able to handle complex situations.
• Strong organisational skills coupled with the ability to prioritise workload and plan effectively.
• Ability to work well in a fast-paced environment.
• Prepared to take ownership of projects from start to finish.
• Self-motivated and enthusiastic focused approach to work.
• Good IT and Microsoft office skills.
• Strong attention to detail.
• Ideally experience of New Project Development and Project Management.
Account Executive / Sales Order Processor
- Print Salary & Benefits Salary is £28-30K 09:00-17:00 Monday-Friday Workplace Pension 26 days holiday plus bank holidays