Job summary An exciting opportunity has arisen to join the Medicine Division at North West Anglia NHS Foundation Trust as a Divisional Operations Manager. This permanent role is based across dual sitesPeterborough City Hospital and Hinchingbrooke Hospitalwith occasional travel to Stamford, Doddington, and Ely sites. As a key member of the management team, you will lead on the operational aspects of a Clinical Business Unit (CBU). Your role will be instrumental in delivering strategic leadership and ensuring the achievement of key national and local targets, including operational, financial, and performance goals. You will be responsible for providing visionary guidance to multi-professional teams, working closely with medical, nursing, and operational staff to drive process improvements that enhance service delivery and patient care. This role offers a unique opportunity to enhance your communication and leadership skills while building strong relationships across the Trust. We provide excellent opportunities for networking and professional development within a dynamic acute and community healthcare setting. This role offers a unique opportunity to enhance your communication and leadership skills while building strong relationships across the Trust. We provide excellent opportunities for networking and professional development within a dynamic acute and community healthcare setting. Main duties of the job If you are organised, creative in problem-solving, and ready to take on the challenge of a fast-paced healthcare environment, we invite you to apply Lead the operational management of the Clinical Business Unit (CBU) within the Medicine Division. Develop and implement strategies to meet national and local targets (operational, financial, and performance). Provide leadership and guidance to multi-professional teams, promoting collaboration and efficiency. Oversee day-to-day operations, ensuring high-quality service delivery. Collaborate with internal and external stakeholders to enhance performance and reduce overspend. Ensure timely and effective communication across teams and external agencies. Monitor and report on performance metrics, ensuring alignment with Trust values and vision. Contribute to strategic planning and the development of the Medicine Division. About us We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area. As part of our commitment to supporting our employees we offer a range of benefits including: Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff); Membership of the NHS Pension Scheme: Flexible working opportunities; Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays; Opportunities for career development and training to help you progress in your role; Wellbeing support and activities to promote a healthy work environment; Access to our in-house physiotherapy service; On-site canteens offering subsidised meals; Subsidised staff parking (currently free); Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Date posted 22 October 2024 Pay scheme Agenda for change Band Band 8b Salary £62,215 to £72,293 a year per annum Contract Permanent Working pattern Full-time Reference number 176-Med-6731791 Job locations Peterborough City Hospital Edith Cavell Campus, Bretton Gate, Peterborough PE3 9GZ Job description Job responsibilities Please review the job description for a detailed overview of the role's responsibilities and required duties. Job description Job responsibilities Please review the job description for a detailed overview of the role's responsibilities and required duties. Person Specification Education and Qualifications Essential oEducated to degree level or equivalent qualification and/or experience oEvidence of continuous professional development. Desirable oPostgraduate management diploma or equivalent. oProject management qualification. Experience Essential oSubstantial recent operational management experience in the NHS with responsibility for operational matters including, staff management, performance targets and waiting list management. oUp-to-date knowledge of NHS system reform policy and other key policy drivers (performance management, operating framework, capacity planning, payment by results, GIC, independent sector development and foundation trust issues). oExperience in managing a significant service budget. oSuccessful delivery of organisational change. oProven experience of successful change management and service redesign. oExperience in training, coaching and mentoring of multidisciplinary staff. oExperience in developing creative solutions to problems. Desirable oProject Management experience. Knowledge Essential oDeveloped understanding of statutory obligations, including CQC standards and compliance obligations, and other statutory and regulatory regimes relating to healthcare provision. oKnowledge of NHS operating and reporting regimes including compliance with performance standards, and effective pathway management oKnowledge of National Policy and Procedures and evidence of action to drive compliance and high standards oAbility to analyse complex data from different data sources to inform decision making Key Skills and Attributes Essential oIn line with established NHS management competences, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines oAbility to contribute to strategic planning, interagency communication and negotiation. oDevelopment and implementation of active and effective communication systems. oEssential IT skills (EITS) or equivalent. oAbility to think and plan creatively, and to prioritise work programs in the face of competing demands oUse detailed understanding of broader trends in health improvement/service delivery to innovate. oCommunicate the Trust's vision and describe what the future needs to look like in terms of service improvement and modernisation. oPassionate about putting patients first and invests effort in making a quality difference to how services are planned and delivered. oUnderstands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients. oUnderstands the value of everyone in the team, driving best performance through fair, consistent and objective people management. oExcellent verbal and written communication and presentation skills, suitable for a range of audiences, including the chairing of meetings. oDemonstrate a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement. oOpen, transparent and engaging leadership style, which focuses on enablement. oAbility to represent the Trust in a positive manner, as well as acting as a role model for members of the team. Person Specification Education and Qualifications Essential oEducated to degree level or equivalent qualification and/or experience oEvidence of continuous professional development. Desirable oPostgraduate management diploma or equivalent. oProject management qualification. Experience Essential oSubstantial recent operational management experience in the NHS with responsibility for operational matters including, staff management, performance targets and waiting list management. oUp-to-date knowledge of NHS system reform policy and other key policy drivers (performance management, operating framework, capacity planning, payment by results, GIC, independent sector development and foundation trust issues). oExperience in managing a significant service budget. oSuccessful delivery of organisational change. oProven experience of successful change management and service redesign. oExperience in training, coaching and mentoring of multidisciplinary staff. oExperience in developing creative solutions to problems. Desirable oProject Management experience. Knowledge Essential oDeveloped understanding of statutory obligations, including CQC standards and compliance obligations, and other statutory and regulatory regimes relating to healthcare provision. oKnowledge of NHS operating and reporting regimes including compliance with performance standards, and effective pathway management oKnowledge of National Policy and Procedures and evidence of action to drive compliance and high standards oAbility to analyse complex data from different data sources to inform decision making Key Skills and Attributes Essential oIn line with established NHS management competences, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines oAbility to contribute to strategic planning, interagency communication and negotiation. oDevelopment and implementation of active and effective communication systems. oEssential IT skills (EITS) or equivalent. oAbility to think and plan creatively, and to prioritise work programs in the face of competing demands oUse detailed understanding of broader trends in health improvement/service delivery to innovate. oCommunicate the Trust's vision and describe what the future needs to look like in terms of service improvement and modernisation. oPassionate about putting patients first and invests effort in making a quality difference to how services are planned and delivered. oUnderstands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients. oUnderstands the value of everyone in the team, driving best performance through fair, consistent and objective people management. oExcellent verbal and written communication and presentation skills, suitable for a range of audiences, including the chairing of meetings. oDemonstrate a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement. oOpen, transparent and engaging leadership style, which focuses on enablement. oAbility to represent the Trust in a positive manner, as well as acting as a role model for members of the team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name North West Anglia NHS Foundation Trust Address Peterborough City Hospital Edith Cavell Campus, Bretton Gate, Peterborough PE3 9GZ Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)