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Employee Experience Coordinator/ Office Assistant, Hayes
Client: TCC Global
Location: Hayes, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: cdc8651582a4
Job Views: 3
Posted: 28.03.2025
Expiry Date: 12.05.2025
Job Description:
Job title: Employee Experience Coordinator/ Office Assistant
Location: Hayes, West London
Duration: Permanent or Part-time
Working Model: Hybrid
Salary: Competitive
About us: At TCC Global, we create innovative retail campaigns that drive customer engagement and brand loyalty. From product development to digital integration, we work with leading brands and retailers to deliver exclusive reward-based campaigns. Our solutions focus on loyalty, data monetisation, and revenue diversification, helping retailers build lasting connections with their customers.
The Role: We’re looking for an Employee Experience Coordinator/ Office Assistant to join us on a permanent or part-time basis at our UK office based in Hayes, West London. You’ll play a key role in creating a welcoming and well-organised workplace while supporting HR and employee engagement initiatives. As the first point of contact for employees and visitors, you’ll manage front desk operations, assist with office administration, and contribute to company-wide people initiatives. Core office days are Tuesday, Wednesday, and Thursday.
You will work alongside the Office and Facilities Coordinator, ensuring smooth office operations and enhancing the overall employee experience.
What you’ll be doing:
Employee Experience & HR Support
1. Help organise engagement initiatives, events, and internal communications.
2. Support the HR team with onboarding, scheduling interviews, and preparing welcome packs.
3. Facilitate new hire onboarding by preparing welcome packs, processing employment documentation, setting up system access, and coordinating induction schedules.
4. Gather employee feedback and contribute to workplace culture initiatives.
5. Assist in coordinating training sessions and learning & development programmes.
6. Manage and update employee records in HR systems, ensuring data accuracy and compliance with company policies and regulations.
7. Provide administrative support for HR compliance, including tracking policy acknowledgments, managing documentation for audits, assisting with HR reporting, and distributing employee letters.
Reception & Front Desk Support
1. Welcome employees, visitors, and vendors with professionalism.
2. Manage reception, visitor sign-ins, and security protocols.
3. Assist in handling mail, deliveries, and office hospitality (refreshments, meeting spaces).
4. Assist with meeting room bookings and compliance with health & safety procedures.
Event & Logistics Support
1. Help plan office events, team-building activities, and HR-led initiatives.
2. Coordinate logistics for meetings, conferences, and off-site events.
3. Assist with travel arrangements and compliance tracking.
What we’re looking for:
1. People-first approach: friendly, professional, and great with communication.
2. Organisational pro: able to juggle multiple tasks efficiently.
3. Problem-solver: proactive and detail-oriented.
4. HR savvy: basic understanding of HR processes.
5. Tech skills: confident using Microsoft Office (HR system experience is a bonus).
6. Confidentiality: able to handle sensitive information with discretion.
Our Core Values:
1. Respect: Treat others how they’d like to be treated.
2. Truth: Be open, honest, and learn from experiences.
3. Collaborate: Work as one team to be smarter and better.
4. Care: About our people, our clients, and our community.
What We Offer:
1. Growth and development opportunities
2. A dynamic and supportive work environment
Ready to make an impact? Apply now and help us shape an exceptional employee experience!
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