Job introduction Job Title: Resource Support Officer A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone Brushwood House is a vibrant 60 bed Nursing home providing accommodation, care and support for residents with general Nursing and Dementia Nursing assessed needs. this job is fixed term until 30/09/2025 until a decision is made regarding the longer term model of provision. We require a Resource Support Officer to join our team To provide high quality, customer focused, flexible and timely business support to Brushwood House Nursing Home team. We are seeking a professional and dedicated individual to join an established team at Liverpool City Council. If you are passionate about making a difference and thrive in a fast paced, collaborative environment we want to hear from you. The Role: The role of the Resource Support Officer is to plan, organise and coordinate meetings (online and face to face) including sending invitations, organising and preparing agenda’s, collating and distributing papers, taking and distributing minutes, ensuring that the whole process runs smoothly and that every administrative aspect is covered. As a Resource Support Officer you will provide a flexible service including dealing with visitors, scanning, photocopying, filing, post and other resource tasks as designated. You will update and maintain information in IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g. reports. You will advise and respond efficiently and professionally to a range of enquiries and correspondence both written and verbal from a wide range of internal and external customers. You will process SAP orders and deal with related invoices and queries. You will work collaboratively with colleagues and stakeholders to enhance the role of business support throughout the Council. This role is fixed term until a decision is made on the longer term model of provision and will end on 30 September 2025. Our offer to you: At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days Agile working (Role dependent) - A “Flexibility First” approach to Agile working where flexibility is the norm rather than the exception Part of the Local Government Pension scheme – option to join the AVC scheme Progression - opportunities and training through a wide range of high quality learning Health and Wellbeing - offer including Employee assistance programme Cycle to Work and Travel Pass Schemes Drive Time – a salary sacrifice car lease scheme Family friendly policies with enhanced leave Discounted Gym Memberships Employee Volunteering Scheme Medicash Next steps: Closing date: midnight on Thursday 17 April 2025 We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible. If you would like any further information or an informal discussion, please contact Lynsey Doolan at lynsey.doolanliverpool.gov.uk. Watch our recruitment video and see what life is like working at Liverpool City Council. Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role. If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitmentliverpool.gov.uk. Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.