Accounts Assistant (Full-Time) ?? Location: Basildon?? Salary: £26,000 - £28,000 We’re looking for a detail-oriented Accounts Assistant to join our team in Basildon This full-time role covers payroll processing, credit control, and bookkeeping support, ensuring smooth financial operations. If you’re organised, analytical, and enjoy working with numbers, this could be a great opportunity for you. Key Responsibilities: Payroll & Invoicing: Collect, verify, and process employees’ timesheets and attendance records weekly. Ensure all worked hours, overtime, and absences are accurately recorded. Process payroll data for starters, leavers, and changes, including holiday bookings. Ensure new starters comply with UK employment regulations. Maintain accurate payroll records, including personal details, pay rates, and job changes. Manage the payroll inbox, resolving employee queries and discrepancies. Generate and send invoices to clients in line with business terms. Credit Control & Bookkeeping Support: Liaise with the bookkeeping team to ensure accurate payment allocations. Clarify allocations and obtain/provide remittance advices. Assist with uploading and allocating Facflow payments in Xero. Compile daily ledger reports and prioritise customer contact. Contact customers via phone (courtesy and follow-up calls) and handle incoming calls. Support phone interactions with email correspondence and action incoming emails. Address and log customer queries, reporting them to head office and following up. Chase missing or incorrect POs and liaise with Payroll on discrepancies. Maintain the Query Log and update customer contact details in Xero. Conduct regular credit and Companies House checks. Provide account statements to customers, including custom Excel reports when needed. Recommend escalation letters and send them once approved. Ensure chase notes are recorded in reports and Xero. Prepare monthly trend reports. What We’re Looking For: Experience in payroll, credit control, or bookkeeping. Strong attention to detail and ability to manage multiple tasks. Excellent communication skills for liaising with employees and customers. Familiarity with UK payroll regulations and financial systems like Xero is a plus. If you’re looking for a dynamic finance role in a supportive team, we’d love to hear from you