Electrical Operations / Technical Manager. Van, Phone, State Pension provided What are my Responsibilities? To plan, organise, direct, co-ordinate and control Field Service activity within the UK. To develop and lead an effective, well-motivated and flexible team that understands the Company's aims and strives to achieve them. To maintain an ethos of Think Customer and Customer Service, that meets the Company Objectives and complies with our mission statement. Ensure health and safety is considered first, and best practice is followed, in every situation. Be a champion of the environment, quality and process compliance. Meet customer targets and expectations by the most cost-effective use of resources. To develop new and existing relationships based on trust, integrity and delivery. Meet financial targets for revenue P&L, margin, recoveries, Invoicing, costs, and stock control. To provide accurate monthly forecasts and contribute to annual budget setting. Review workload up to 3 months ahead in order to plan resources and recruit if required. Be involved in all recruitment stages for engineers and office staff. Engage with Engineers on a weekly basis to ensure Strong Relationships are Maintained. Ensure that all test equipment is maintained and calibrated Ensure that the company fleet is maintained and that regular van checks are completed. Conduct random spot checks on engineers via trackers and other software available to yourself Manage, develop and motivate staff to achieve their potential. Conduct regular meetings with team members using direct reports. Ensure the provision of management information is available in the agreed timescales. Support in all key client contracts – ensuring that all works are planned and scheduled, maximum profitability is being achieved, month P&L and profit reports to be delivered for each individual contract. Management of people both in the office and in a field-based service capacity. Support both colleagues and clients in technical enquiries relating to the electrical industry. Support in producing Electrical Remedial/Install quotations. Liaise with clients and attend site meetings in order to provide technical advice Reporting and presenting internally and externally using formal and informal methods. Influencing colleagues and others outside of your direct reporting line. Use of planning / programming tools to manage own workload and that of your department. Knowledge of relevant regulatory and safety requirements. Deliver annual appraisals for all team members Any other reasonable task asked by the board of Directors Support in HR matters that arise within team (project solver to provide further training) QS duties where applicable