Job Title: Arrears and Litigation Specialist
Location: Skipton Hybrid Office based once a fortnight
Salary: Up to £33,000
Benefits:
* 25 days holiday plus public holidays
* Private medical insurance
* Salary Sacrifice Pension matched up to 8%
* Season tickets Loans
* Cycle to work scheme
* EAP
* Enhanced maternity and Paternity
* Wellbeing days
* Volunteering days
* Free Hot Drinks
* Eye care vouchers
* Relaxed dress code
* Discounted Gourmet Society Taste Cards
* Discounted RAC vehicle breakdown cover
* Discounted Gym Membership
* Life Assurance
About the Role:
We are looking for candidates with collections experience to deal with the servicing of mortgages throughout the complete cycle, delivering workout solutions to customers experiencing payment difficulties, and managing the delivery of the litigation process via liaison with the appointed solicitors.
Responsibilities:
1. Delivering accurate and timely processing of mortgage administration activities
2. Regular communication with customers who are experiencing payment difficulties
3. Discussing and negotiating arrears workout options, e.g. arrangements, capitalisation, loan workouts, shortfall sales, etc.
4. Monitoring agreed workout strategies...