General Manager
North Yorkshire
Full-Time
To develop and drive forward our Visitor Centre, bar and restaurant ensuring high standards of food and service are maintained whilst retaining a personable and friendly approach.
Duties:
* Manage day to day operations, drive revenue and collaborate on exciting events and campaigns
* Ensure the Team provide a professional, friendly and welcoming service to all guests
* Ensure staff are trained to deliver the standard of service appropriate and excellent customer service
* Ensure staff are managed, trained and motivated to sell effectively and maximise revenue opportunities
* Recruit, develop and train staff as required, including supervisory staff
* Rota service staff ensuring a Supervisor is designated for every shift
* Control staff costs to deliver required profitability
* Identify areas for staff training and development, providing coaching and organising training as appropriate
* Ensure adherence to Health and Safety procedures to ensure the safety of employees and guests at all times
* Ensure an up to date document detailing F&B Standard Operating Procedures is maintained
Skills:
* Effective team leadership / motivation skills
* Able to communicate confidently at all levels
* Able to work on own initiative
* Organised and able to plan ahead
* Good timekeeper
* A proven record in problem solving
* Bar / Cellar management experience
* Good numeracy and literacy skills
* Excellent accuracy and eye for detail
* Passion for beer and brewing
Key Competencies:
* Proven managerial / leadership in hospitality
* Excellent communication skills
* Organised
* Excellent customer service skills
Experience:
Essential:
* Proven leadership in hospitality
* Excellent communication and customer service skills
Desirable:
* Personal Licence to sell alcohol
* Current First Aid Certificate
Salary:
£40,000 - £45,000 per annum
Hours:
Up to 45 hours per week, flexibility between 5.00am - 12.00 midnight, 5 days out of 7 days.
Please contact Dani at Berry Recruitment on 01325 528430 or you can email your CV.
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