Property Loss Adjuster
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bristol
Description
As our next Property Loss Adjuster, you will handle a range of claims of varying complexity and value and you will enjoy working to a broad and busy caseload. You will also be motivated by every day being different. We are looking for someone with a strong background in both Domestic and Commercial claims as well as the appetite to operate in a remote team within a fast-paced and continually evolving environment.
What will your day look like:
* You will work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
* Process all invoices and approve estimates within 5 working days of receipt/agreement.
* Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
* Full completion of all prepared site note templates and associated documentation within set SLA’s.
* Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
* Work to ensure correct policy interpretation and validation.
* Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
* Ensure files are up to audit standards at all times.
* In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
* Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
* Build good working relationships with clients and staff, internal and external to the Davies Group.
Knowledge and Abilities:
* High level of Property Loss Adjuster experience.
* Already hold or working towards recognised professional qualifications at a diploma level.
* Demonstrable experience of organising and managing own workload is essential.
* Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
* Being prepared to work nationally on occasion with overnight stays.
* Being prepared to work on standby on a rota and during busy times at weekends and public bank holidays.
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase health cash plan and BUPA dental plan.
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