Project & Maintenance Co-ordinator (1 year – Maternity Cover)
Main Responsibilities
* Maintain & schedule sub-contractors and maintenance operatives for Planned preventative maintenance (PPM) visits
* Manage property maintenance contracts and renewals including sourcing new suppliers
* Effectively plan and schedule maintenance operative’s diaries for Reactive and PPM's and ensure that the scheduling process is delivering maximum productivity each day.
* Diary and email management – Dealing directly with clients, subcontractor enquiries via telephone, email, and messages, including scheduling of appointments, meetings,
* Logging maintenance call outs onto a spread sheet, recording clients name and contact details and description of call out
* Liaising with clients, subcontractors regarding appointments and making access arrangements
* Chasing contractors and keeping clients updated on the status of jobs, should remedial works be required, request quotations from subcontractors
* Prepare quotations on headed paper and issue to clients for approval
* Purchase parts, materials, and office supplies - Raise purchase orders as required
* Chase sub-contractors for invoices to enable works to be invoiced out to clients on completion
* General administration- including data entry, updating logs & job folders with reports, invoices, photos, cost sheets etc
* Maintenance co-ordination, ie; booking visits, tracking jobs and progress, invoicing, database update
* Assist/manage project and small works as required.
* Adhoc Duties as required
Requirements
* Experience of having worked in the maintenance, construction, or property sectors.
* Excellent customer service skills with one year or more dealing with customer queries and complaints.
* Computer literate with experience in using Microsoft Office, including Word, Excel and Outlook.
* Ability to work and multi-task in a fast paced, dynamic environment.
* Excellent written and oral communication skills.
* Experience of planning, organising, and managing own workload.
* Ability to work to agreed deadlines with limited supervision.
* Ability to work independently, and as part of a small team.
* Ability to communicate, liaise and negotiate with a diverse range of people.
* Ability to manage and co-ordinate a variety of tasks at one time.
* Good decision making and problem-solving skills
* Attention to detail and good reporting, planning, and administration skills
Desirable Criteria:
* Experience in the construction industry advantage but not essential.
Please contact Neil Mears for more details or submit your CV and I will be in touch accordingly