This is a super opportunity for a driven and experienced Business Development Manager to join our UK Optics Team covering the South West area from South Wales, Bristol, Devon & Cornwall. This is a face to face field-based role, requiring a full UK driving licence, and the ideal candidate will live on territory. You will also need to be able to travel freely between the UK & Europe on occasion, sometimes at very short notice.
The successful candidate will be a pharmaceutical or medical devices sales representative with at least 3 years’ experience. They will ideally have experience in the Optical market. Importantly, this individual will have delivered a consistently high performance in this period both in terms of objectives and competencies.
This role will be responsible for increasing market awareness of Scope's products and driving new opportunities and sales in Opticians. The role holder will detail our full Ophthalmic portfolio and focus on the Key Accounts in this sector.
Key Responsibilities
Delivery of Business & Marketing Objectives
1. Effectively positions the Scope Dry Eye Product portfolio for the customers from both a clinical and commercial perspective.
2. Conduct sales calls with customers in Key Optical Accounts.
3. Focus all activities and promotional spend on target customers.
4. Use promotional materials in an appropriate fashion to support the selling messages for Scope as set out in marketing plans.
5. Utilize strong commercial acumen to identify and develop opportunities within Key Accounts.
6. Apply a range of influencing, persuading and negotiation techniques to secure and maintain the Account.
Product & Market Knowledge
1. Have a detailed understanding of the marketing strategy for those promoted products.
2. Drive account strategy to be adopted in each account.
3. Take personal responsibility for the development of Key Opinion Leaders (KOLs) in Optics.
4. Produce a Territory Plan on an annual basis whilst receiving guidance and direction from line manager.
5. Manage promotional budget effectively, and maximise the return on investment by ensuring value for money.
6. Monitor performance versus objectives and update the line manager at an agreed frequency.
7. Conduct monthly analysis of sales and activity, including the integration of the OCE system to plan effectively.
Market Intelligence
1. Monitor the activities of competitors and feedback to the line manager and marketing department on a regular basis.
Team Working
1. Liaise effectively with relevant third-party stakeholders to maximise commercial effectiveness. This will involve joint action planning on a regular basis.
2. Liaise with all Scope employees in a helpful and constructive manner as appropriate.
Self-Development
1. Construct a personal development plan with significant guidance from line manager and take personal accountability for implementing this plan.
2. Participate in all company training activities, and continuously strive to excel.
3. Maintain the OCE System in a timely and accurate fashion to provide detailed information on account and customer activities and insights.
4. Maintain all company equipment in a good state always.
5. Complete all company administration in a timely and accurate fashion.
6. Understand and use all Company systems and business processes effectively.
Business Planning & Time Management
1. Have an input to Key Account identification, and tailor all account plans in line with the account strategy adopted for each account.
Customer & Account Focus
1. Use company systems and processes to be as effective as possible in the role and support the broader effectiveness of Scope.
2. Maintain and develop strong product and therapy area knowledge for all Scope promoted products and competitors at all times.
3. Partner with customers to develop joint business plans highlighting revenue generating potential for their business.
Commercial Focus
1. Represent Scope in a professional manner in line with the company standards.
2. Develop and maintain good selling skills using the company adopted model, and use these skills to maximise usage of Scope promoted products.
3. Conduct sales presentations to customers in a range of formats.
Product Promotion & Sales
1. Utilize marketing collateral effectively and provide feedback to the marketing team.
2. Be responsible for the delivery of pre-set objectives on sales, activity and other metrics to grow the Scope brand and sales within the Optical market.
Administration & IT Skills
1. Proactively identify personal development needs or areas for improvement in performance and approach the line manager for support.
2. Continuously seek to improve personal skills, knowledge and competencies to improve performance.
3. Proactively seek feedback from customers, colleagues and management on personal performance, and act on development areas highlighted by their response.
4. Proactively seek to share best practice with colleagues to implement best practice.
5. Liaise effectively with Scope colleagues to maximise commercial effectiveness e.g. UK Optics Team.
6. Maintain an in-depth knowledge of the developments in the Optical arena.
7. Manage own time effectively and manage deadlines as appropriate without the need for management support.
8. Respond to requests from both customers, and Scope employees promptly.
9. Effectively prioritise and plan activities in advance, and supply field visit forms to the line manager.
Person Specification
* The jobholder will ideally possess a life science, technical or business degree.
* The jobholder will be a pharmaceutical or medical devices sales representative with at least 3 years’ experience. They will ideally have experience in the Optical market.
* Understanding of sales data – skills to interpret sales trends, handle collection, collation and use of data to assist in account and territory analysis/planning.
* Understands and interprets substantial clinical information (disease and product) in a way that you will be comfortable interacting with professional customers on a peer to peer like level.
* Competent in using Business Software e.g., CRM system, Expenses, Excel, PowerPoint.
* Ability to work autonomously, and be capable of independently generating, prioritising and handling own work.
* Able to work in a fast, dynamic, multicultural and matrix structure. Drive, energy, maturity, and ability to work under pressure and deliver results.
* The jobholder will require a full driving licence.
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