Grove Lodge Veterinary Group, Worthing, Worthing, South East
Grove Lodge Veterinary Hospital in Worthing, East Sussex, is seeking a dynamic and driven individual to take on the exciting role of Practice Director. This is a unique opportunity to lead a talented team in a practice known for its exceptional standards of care and supportive work environment.
Your next career move
As the Practice Director, you will be at the forefront of our practice’s success, responsible for overseeing financial performance, driving business development, and ensuring the highest standards of care and service. You will work closely with our clinical leadership and support teams, guiding the practice toward continued growth and excellence.
Key Responsibilities:
* Financial Management: Take ownership of the practice’s financial performance, ensuring achievement of EBITDA targets as outlined in the Practice Budget and Business Plan.
* Compliance: Ensure adherence to all company policies and procedures, including HR, health and safety, GDPR, financial, and security protocols.
* Marketing and Business Development: Develop and execute a marketing plan, monitor its results, and work with the leadership team to plan and promote practice events such as Pet Health Plan promotions, client educational evenings, and open days.
* Team Leadership and HR: Provide leadership, guidance, and development opportunities to all employees, ensuring regular appraisals and maintaining a positive, supportive workplace culture. Collaborate with our Talent Team on recruitment, ensuring a fair and transparent process.
* Culture and Values: Act as an ambassador of our culture, values, and employer brand, fostering an environment where our teams can thrive.
Lead an advanced team
At Grove Lodge Veterinary Hospital, we believe in creating a safe and open culture for all our teams. Our hospital is staffed by a dedicated team of 17 Vets, 28 Nurses, including students, as well as a team of Veterinary Care Assistants (VCAs) and a Support Team, bringing our total to approximately 75 staff members. Our team includes several Certificate Holders with expertise in Medicine, Cardiology, Surgery, Dentistry, Ophthalmology, and Diagnostic Imaging. We are committed to supporting the development of all team members, providing opportunities for growth and learning in a collaborative and encouraging environment.
What we’re looking for
We are seeking an individual with at least five years of management experience, preferably within a commercial and service-driven environment. While experience in the veterinary industry is an advantage, it is not essential. The ideal candidate will have a proven track record of delivering results, strong leadership and people skills, and the ability to inspire and motivate others.
* Dynamic and driven to deliver excellence
* A positive outlook with confidence and belief in your abilities
* Friendly and compassionate
* Excellent leadership and HR management skills
* Ability to collaborate effectively while challenging the status quo
* Strong emotional intelligence, with the ability to understand and respond to the needs of others
Working pattern
This is a full-time position, 40 hours per week with no weekend or out-of-hours work. We are happy to consider part time or flexible working patterns for the right candidate, and you will have autonomy to manage your own schedule to ensure presence at key times and crossover with the whole team.
We recognize that our people are the key to our success. We invest in our team members, offering a supportive work environment, opportunities for career development, and a culture that values collaboration and excellence. In addition to a competitive base salary up to £50,000 DOE, you will benefit from:
Work-life balance
* 6.6 weeks annual leave
* Additional holiday entitlement for your birthday
* Private medical insurance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to Work scheme
* Initiatives focused on employee wellbeing
* Employee Assistance Programme: 24/7 confidential helpline
* ULEV (Ultra Low Emission Vehicle) salary sacrifice scheme
Additional
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
* Pension – 5% Employee/3% Employer
* Discounted staff pet care
Grove Lodge Veterinary Group, Worthing
18 Upper Brighton Road, Worthing, BN14 9DL, United Kingdom
Speak to Helen Paddison from our recruitment team who would be happy to help you with any questions you have before applying for this role.
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