This is a hybrid role, working for a sucessful company based on the outskirts of Mansfield. You'll join a small but hardworking team and be able to make a difference quickly within this important new role. As Internal Sales Coordinator will play a crucial role in supporting the sales team, ensuring the smooth operation of sales processes, and maintaining high levels of customer satisfaction. This position requires a detail-oriented, organized, and proactive individual who can manage multiple tasks efficiently and contribute to our sales goals. Key Responsibilities: Sales Support: Assist the sales team with order processing, managing customer inquiries, and preparing sales documentation. Customer Service: Serve as the primary point of contact for customers, addressing their needs and resolving issues promptly. Order Management: Coordinate and track orders from initiation to delivery, ensuring timely and accurate fulfillment. CRM Management: Maintain and update customer records in the CRM system, ensuring data accuracy and completeness. Reporting: Generate sales reports and analysis to support strategic decision-making. Communication: Liaise with internal departments (e.g., logistics, finance, marketing) to ensure seamless operations and customer satisfaction. Problem Solving: Address and resolve any sales-related issues or discrepancies efficiently. Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with CRM software (e.g., Salesforce) is a plus. Attributes: Detail-oriented with a focus on accuracy. Customer-centric mindset. Ability to work independently and as part of a team. Proactive and solution-oriented approach. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment.