We are looking for a motivated and experienced Repairs and Maintenance Administrator to join our Customer and Property Services team, supporting the Repairs and Maintenance function.
Contract Type: Permanent
No of Positions available: 1
Working Hours: 35 hours per week
Salary: £26,102 - £29,516, Grade H4 - H1 of the Albyn Group Pay Scale
Location: Invergordon
About the Role
As a Repairs and Maintenance Administrator, you will be expected to deliver a consistently high level of administrative service to our customers and the Repairs and Maintenance function.
In particular, you will provide front-line information and administration to all our customers, in line with our organisational values, aims and objectives, and to achieve or exceed objectives and targets within the framework of our budget constraints and regulatory requirements.
Your role will require you to become a champion in the use of our bespoke housing software, Civica CX.
We are looking for a caring, adaptable, professional, and detail-oriented individual who is meticulous in their work, has a high standard of computer literacy, and will be committed to helping achieve the Society’s aims and objectives.
About You
We are looking for someone with:
* Educated to Standard Grade or equivalent and has a willingness to undertake continuous learning.
* An interest in social housing issues and experience of front-line telephone responses to customers.
* A high standard of computer literacy in Microsoft Word, Excel, and Outlook.
* The ability to use and input data accurately to information systems and generate reports.
* A professional approach and model behaviour to ensure customers and colleagues are valued and their needs are responded to appropriately.
* Experience of dealing with challenging situations with resilience, flexibility, and confidence in an appropriate manner.
* An understanding of the requirements for the correct recording and control of client information.
* A professional, calm, and confident manner and value good governance.
What we are Offering:
* A generous annual leave entitlement
* Excellent development and training opportunities
* Company pension scheme
* Group life cover
* Access to an employee assistance program available 24/7 and an employee wellbeing Hub.
* Family friendly policies
Apply Now
Candidates apply by submitting a completed application form or CV along with a supporting statement to recruitment@albynhousing.org.uk to demonstrate your skills, experience, and knowledge, which are relevant to the Person Specification and Job Description.
Application packs can be downloaded below.
For further information, please contact Claire King on 07814 792 157.
The closing date for applications is 10am, Monday, 20th January 2025.
Interviews will take place on Thursday, 30th January and Friday, 31st January 2025.
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