This is a multi-skilled position, working across all departments, ensuring a professional, friendly, and courteous service to all guests. Night Porter key responsibilities:
1. Checking customers in/out at reception.
2. Cleaning public areas and back of house areas whilst maintaining our high standards.
3. Having a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively.
4. Dealing with guest queries & complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
The ideal candidate should have / be:
1. Courteous and focused on providing a consistently high standard of customer service.
2. Must be standards driven and detail-oriented.
3. A good command of the English language.
4. Excellent self-presentation.
Job Types: Full-time, Part-time
Pay: From £11.44 per hour
Work Location: In person
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