Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 9,000 people with a purpose to deliver one of life’s essentials, and we do it all while thriving in our unique culture.
We’re a growing, Midlands based FTSE100 plc and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent.
It’s an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next 5-year regulatory period. If you’re seeking an exciting and thoroughly rewarding career in Operations, Severn Trent is the place to be.
EVERYTHING YOU NEED TO KNOW
We are always looking at how we can better our performance by driving continuous improvements and delivering on new innovative ideas and solutions… And that’s why this is a fantastic opportunity to join us at Severn Trent as our new Ancillary Technician Team Manager. This position will be located in the East/West region.
As an Ancillary Technician Team Manager, you’ll be responsible for delivering effective and efficient performance management of a team of Ancillary Technicians, based across multiple locations, ensuring the execution of asset maintenance plans, providing a specialist pressure management service and delivery of proactive initiatives to support maintaining the supply of clean water to our customers and maintenance of our underground assets.
You will manage various resources to meet regulatory and Company targets to ensure Wholesale infra delivers the highest standards for the lowest costs through great people.
Please note that some travel will be a requirement, as well as taking part in a standby rota to ensure 24/7 cover of your region.
WHAT YOU’LL BRING TO THE ROLE
Your key accountabilities in helping us will be:
* Deliver exceptional customer service: Provide a top-notch, 5 out of 5 service rating for our customers every day, making sure their needs are met quickly and professionally.
* Prioritize safety: Make sure that all work is conducted safely, preventing any harm to employees, contractors, or the public. This includes following safety protocols and conducting regular safety checks and inspections.
* Foster strong partnerships: Collaborate with contractor partners, business partners, and Trade Union colleagues to achieve shared goals and maintain positive working relationships.
* Drive continuous improvement: Look for ways to enhance our operations by reducing waste, speeding up processes, and leading change initiatives within the team to sustain improved performance.
* Ensure proficient training and budget management: Make sure all team members are well-trained and capable in their roles. Manage both operational and capital expenditure budgets effectively to support business objectives.
* Collaborate effectively for operability: Coordinate with other teams to delegate labour, improve operability, and ensure sufficient resources are available for both planned and reactive maintenance work.
Please note that a full UK driving license is a requirement for this role.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:
* 28 days holiday
* Annual bonus scheme (of up to £2,250 per annum based on company performance)
* Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
* Electric vehicle scheme and retail offers
* Family friendly policies
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.
And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.
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