Summary
As an IFA Administrator, you will be working within an experienced team of Support Staff who cover all areas of Pensions, Investments, Mortgages and Protection. Structured training provided, along with the opportunity to gain a professional Financial Services qualification.
Wage
£20,000 a year
Training course
Financial services administrator (level 3)
Hours
Monday to Friday, 9am to 5.30pm.
37 hours 30 minutes a week
Possible start date
Monday 7 April
Duration
1 year 3 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Maintaining client data on our back-office system
* Process new business, which includes anti money laundering checks and follow through to completion of the application process either paper or electronic, liaising with clients and providers where appropriate
* Processing fund switches and withdrawals
* Sending Letters of Authority (LOA) and following up with the providers
* Assisting colleagues with their administration and dealing with telephone and postal queries
* Preparing for client meetings, obtaining valuations and conducting research
* Scanning documents onto back office-system when required
* General administrative tasks such as filing, photocopying and collating information
Where you’ll work
111-113 HIGH STREET
BERKHAMSTED
HP4 2JF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SIMPLY ACADEMY LTD
Your training course
Financial services administrator (level 3)
Equal to A level
Course contents
* Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
* Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
* Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
* Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements
Your training plan
Level 3 Financial Services Administrator Apprenticeship.
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles.
Key Learning Outcomes:
• A broad understanding of the financial services sector
• An understanding of the role of the appropriate regulatory bodies
• The importance of relationship building with clients and colleagues
• Understanding of processes and procedures relevant to the role
• How to develop commercial awareness
• Building skills and capabilities within an organisation
Professional Qualifications:
* CF1 or R01 – awarded by The Chartered Insurance Institute (CII)
* Completion of either CF1 or R01 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.
The Apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role.
Requirements
Essential qualifications
GCSE or equivalent in:
* 5 passes in total (including English & maths) (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Team working
* Enthusiastic
* Positive attitude
* Strong work ethic