Description Join us and explore Corporate Actions, ensure timely processes, develop strategic alignment, support teams, and drive success As an Investment Middle Office Services (IMOS) Corporate Action Associate in the Middle Office Services Team, you will be responsible for managing the capture, analysis, and validation of corporate action event data received from the J.P. Morgan agent network and other information sources. This event data is used to update core systems to operationally manage the corporate action and to create cleansed notifications to be distributed to the underlying J.P. Morgan client base and other lines of business. Your key duty will be to deliver accurate and timely information to our clients, partners, and supported businesses. Job responsibilities Processes of Corporate Actions covering the full lifecycle from Announcement Capture to Payments in a accurate and timely manner Is a primary point of contact for all corporate action activity across our EMEA client base, working as a trusted client partner and advocate, ensuring strong strategic alignment and open communication with internal & External stakeholders Provides support, guidance and training to other team members when required Identifies opportunities for process efficiency Exhibits effective communication with key stakeholders Adheres to firm and departmental procedures and controls Maintains timely resolution of Cash and Stock exceptions Monitors and resolves daily control checks Provides support to internal teams including Risk Management and Client Facing teams across regions Participates during User Acceptance testing phases for any system migrations Assists with team and departmental projects Understands the control environment and ensuring daily checks are completed Required qualifications, capabilities, and skills Experience in working with and assisting in the running of an operations team Demonstrated leadership experience across process, risk and control within Investment Operations, including managing change Demonstrate experience of multi-tasking and effective time management with attention to detail in a fast-paced environment Strong partnership skills with experience of working with several different stakeholders to deliver a high quality service offering Microsoft Office skills: Excel, Word and PowerPoint Good understanding of the control infrastructure within Fund Services Accounting Experience in a Corporate Actions, Fund Accounting or Investment Accounting environment Preferred qualifications, capabilities, and skills Strong sense of ownership and responsibility Approaches change with a positive attitude Comfortable with change, ambiguity, debate, conflict and informed risk taking Multi-tasker who can manage multiple streams of work concurrently Can identify opportunities for self-development and improving knowledge of the business in order to improve skills and deliver maximum service levels Ability to communicate effectively across multiple levels of the organization Ability to be flexible, follow and meet tight deadlines, organize and prioritize work and meet the clients expectations