We are looking for a skilled and friendly Head waiter/waitress to join our team This position plays a big role in creating and providing the best customer experience and satisfaction. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Responsibilities HeadWaiter or Headwaitress duties and responsibilities: · Provide the perfect service experience for restaurant patrons · Ensure the guest feels important and welcome in the restaurant · Ensure food quality · Adhere to timing standards for products and services · Look for ways to make service more efficient · Present menu, answer questions, and make menu recommendations · Serve customers in an accommodating manner · Full product knowledge · Apply positive suggestive sales approach to guide guests · Maintain table cleanliness, bus tables, remove dirty plates · Look for ways to avoid waste and limit costs · Assist in keeping the restaurant clean and safe · Provide responsible service of alcoholic beverages · Deliver food and beverages to any table as needed · Report to property on time and in proper uniform · Process payments of food and drink orders with the cash register · Coordinate with kitchen staff to deliver accurate food orders Requirements and skills previous experience as a waiter or waitress Experience with developing a constructive working and interpersonal relationships with colleagues and customers Great team player Good time-management skills Great interpersonal and communication skills Active listening