Are you based in the Pickering area? Do you have a passion for working with people and enjoy a fast paced and varied role? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Yard & Customer Assistant to join the team in our Pickering branch who is as passionate about great service as we are We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday. Hours: Monday-Friday 7:30am-5pm, every 2nd Saturday 8am-12pm Location: Jewson, Vivis Ln, Pickering YO18 8DL Key Responsibilities: This is a multiskilled role which has a strong focus on customer service - internally in branch and outside in the yard. You'll be available to serve at the trade counter and handle stock in the yard - helping the customer through their journey with us. Welcome customers to the branch and take an active interest in their projects Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions Develop great relationships with new and existing customers, both face to face and over the phone - encourage account opening and spending Use our in-house systems to process customer orders and payments, organise delivery times, and keep customers updated throughout their journey Help to pick and prepare customer orders, load and unload customer and supplier vehicles (in-house forklift training provided) Check incoming deliveries and report missing or damaged products Maintain stock levels in the retail and yard areas, carrying out regular stock counts Keep the branch looking clean and tidy, to make a great first impression on our customers Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work What’s in it for you? Competitive salary and discretionary bonus In-house forklift and manual handling training A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more. Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support Generous employee discounts Access to discounts with hundreds of your favourite high street and online retailers Retirement savings plan Life assurance Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child Required Skills and Experience Experience in a customer facing role Previous industry experience preferred but not essential Confident working both indoors and outdoors A positive and proactive attitude to work Comfortable in a role involving manual handling of bulky items Why STARK? At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today What's next… If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.