Sofina Foods is more than just a food company. It’s a place where you can grow your career, learn new skills, and make a positive impact. With a wide range of meat and seafood products that delight consumers worldwide, Sofina Foods is always looking for talented and passionate people to join its team of over 13,000 employees across 40 sites in Canada and Europe. At Sofina Foods, you will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different protein sources from 5 continents. Our vision is to be the most successful food company in the world - If you are looking for a rewarding and exciting career in the food sector, Sofina Foods is the place for you. The person in this role sets the standard by actively driving the performance and enhancement of the Accounts Receivable (AR) processes. Leveraging their expertise, they support the team in not just meeting but surpassing all AR objectives, maintaining consistently high-quality results. As a vital team member, they play a crucial part in connecting business strategy with AR operations, ensuring that every action taken delivers real value to the organization. Provide accurate data on customer accounts and debt status. Process invoices and disputes on time to ensure timely cash collection. Manage statement reconciliation and resolve customer queries by addressing obstacles to payment. Meet performance targets by completing all AR tasks, ensuring accounts are processed and paid on time. Communicate with customers about their account status, staying updated on changes to maintain ongoing payments. Comply with all company policies, procedures, and local regulations in every country we operate. Demonstrate full competence in all areas of the Accounts Receivable function. Attend the COE daily checkpoint as a key participant. Assist with internal and external audits as needed. Ensure a smooth transition from AR to other supporting departments. Help create and update training materials, and train the team on systems and processes. Contribute to continuous improvement and development efforts. Inspire and motivate the team to meet the manager's goals. Demonstrate strong work ethics, and be willing to go the extra mile. Communicate openly and honestly to foster a culture of information sharing. Make proactive, polite phone calls to customers and colleagues to ensure cash collection. Stay focused on and committed to our goals. Take decisive action in challenging situations, taking full responsibility to maintain high standards across customer accounts and the department. Strong communication skills, with confidence in both internal and external interactions. Able to work independently and as part of a team. Can work within an established framework, handle pressure, meet deadlines, and maintain a positive "can do" attitude. Detail-oriented with the ability to report accurately. Proficient in IT, with experience in processing data. Strong organizational skills and ability to prioritize tasks. Demonstrates high levels of professionalism, integrity, and ethical conduct. Makes decisive actions under challenging conditions, taking full accountability to uphold high standards. Communicates openly and honestly to foster a culture of information sharing and build strong relationships. Builds and strengthens business relationships. Shows commitment to change through both actions and words. Consistently meets performance targets and achieves set goals. Sets high standards for themselves and the team, focusing on doing what is appropriate and doing it well.