Position: Mortgage Administrator
Location: Bromsgrove
Working Hours: Full-Time Monday to Friday, 9am-5pm
Salary: £25k - £27k
Role Overview:
As a Mortgage Administrator, you’ll play a vital role in ensuring the smooth processing of mortgage and protection applications. You will liaise with solicitors, estate agents, and lenders, providing excellent support throughout each transaction.
Key Responsibilities:
- Accurately process mortgage and protection applications from initial submission to completion.
- Maintain regular communication with solicitors, estate agents, and lenders to manage the application process effectively.
- Handle administrative tasks such as document verification, file management, and client updates.
- Respond promptly to enquiries via phone and email, offering a high level of customer service.
- Update internal systems with relevant information, ensuring data accuracy and confidentiality.
Essential Skills & Experience:
- 1+ years’ experience in an administrative role for Mortgage and/or Financial Services.
- Strong organisational skills with the ability to manage multiple tasks and deadlines.
- Excellent attention to detail to ensure accuracy in data entry and document management.
- Confident communicator with a professional and polite telephone manner.
- Proficiency in MS Office Suite and a willingness to learn new systems as required.
- Ability to work both independently and as part of a team, demonstrating initiative and adaptability.
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