Job Overview
We are seeking a dedicated and experienced Head Housekeeper to join our hospitality team, working 40 hours flexible over the week in a large care home. The ideal candidate will be responsible for overseeing the cleanliness and organisation of our Care Home, ensuring that all Resident areas are maintained to the highest standards. This role requires strong leadership skills, attention to detail, and a passion for providing exceptional service in the Care environment.
Duties
1. Supervise and coordinate the daily activities of the housekeeping team, which includes our Laundry Team.
2. Create team rotas to ensure adequate staff cover in all positions at all times to maintain a constant service, ensuring staff annual leave is managed effectively.
3. Ensure that all Resident rooms, public areas, and back-of-house facilities are cleaned and maintained to the highest standards of cleanliness and hygiene.
4. Conduct regular inspections of Resident rooms and common areas to ensure compliance with quality standards.
5. Train, mentor, and evaluate housekeeping staff to promote a culture of excellence within the team.
6. Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
7. Develop and implement housekeeping policies and procedures to enhance efficiency and effectiveness.
8. Address Resident complaints or concerns promptly and professionally, ensuring a high level of customer satisfaction.
9. Collaborate with other departments to ensure seamless operations within the Care Home.
Qualifications
1. Previous experience in a housekeeping role within the industry is essential.
2. Strong leadership skills with the ability to motivate and manage a team effectively.
3. Excellent attention to detail and organisational skills.
4. Ability to work independently as well as part of a team in a fast-paced environment.
5. Strong communication skills, both verbal and written.
6. Knowledge of health and safety regulations related to housekeeping practices and infection control is desirable.
7. Flexibility to work various shifts, including weekends and holidays as required.
8. This role will require hands-on cleaning and laundry work alongside the team.
If you are passionate about hospitality and have the skills necessary to lead a successful housekeeping team, we encourage you to apply for this exciting opportunity as Head Housekeeper.
Job Types: Full-time, Permanent
Pay: £26,000.00-£27,102.00 per year
Benefits:
* Company pension
* On-site parking
Schedule:
* Flexitime
Work Location: In person
Application deadline: 07/02/2025
Reference ID: Head Housekeeper
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